Booking a session begins by clicking the Book a session link in the reservation calendar, after which the system will ask you to enter the required details and confirm your booking.
When making your first booking, you must also create a new user account for yourself. After that, you can make bookings quickly using your username. By selecting My bookings, you will get a list of the sessions you have personally booked, and you can cancel your bookings there if needed.
We do not accept hourly bookings or cancellations by email. If you are unable to make a booking through the reservation system, please call us! Note: Single-session bookings must be cancelled no later than 24 hours before the session starts (if there are fewer than 24 hours until the start time, the session can be put up for sale).
If a session is cancelled in time, the payment will be refunded to your reservation system balance. The same applies to a session you put up for sale, as long as someone books it after you have listed it for sale.
If a single-session booking is neither paid for nor cancelled on time, it will be invoiced to the person who made the booking at the beginning of the next month, with an additional €5 billing fee added.